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We like to think we’re a little different here, but frankly, we think different is good. Unlike the big banks, we’re a not-for-profit cooperative. We’re in business to serve our members, make our community better, and serve the common good.
Culture is a big deal here. We’ve rolled up our sleeves and are doing what it takes to make this an awesome place to work. For us, that means banking doesn’t need to be boring, and neither does working here. We want to serve our community, be awesome to each other, ready for whatever comes our way, and hungry to learn and grow as people and professionals. And we want to have fun while we do it. (Negative, angry, or grumpy people need not apply.)
As a Universal Agent, you’re the first smiling face our members see, and are part of the larger team of people that makes the magic happen for our members. You’ll be ridiculously good at figuring out how to help our members by uncovering their wants and needs and matching them up with products and services that will help them.
Building on your previous banking and sales experience, you’ll bring a human approach to your interactions with folks who come into your branch. They won’t feel pressured; they’ll feel like they’re talking with someone who cares an awful lot about helping them out because, well, you do.
Through the course of a day, you’ll assist members in person, through drive-ups, and occasionally by telephone, providing a broad range of Credit Union information. You’ll receive and process members’ transactions, requests, and concerns with an enthusiastic quality of service and sales orientation. At the end of the day, you’ll balance your daily work and smile at a job well done.
What You’ve Got to Bring to the Gig
We encourage you to start the process with us by taking our Culture Index Survey, even if your experience does not match a position below. We are always growing!
About the Gig
You could be the perfect candidate to join our team so listen up!
Here at Volt Credit Union, we’re looking for a MacGyver-esque individual to join our small but spirited organization. If you’ve worked in a financial institution before, that will give you a leg up, but what we’re really looking for is someone who can be the cheerful, knowledgeable voice of our company when our members call us for help with their accounts.
As a call center expert, you’ll be helping our members (that’s what we call our customers) with their transactions and other needs on the phone in our call center, face to face on our video banking platform, or face to face in our lobby. We’re looking for people who are fast learners, and not afraid of whatever we throw their way. You’ll also spend a lot of time as a juggler in a vacuum. You’ll often be working on multiple things at once, on your own, so your independent attitude will serve you well here.
We encourage you to start the process with us by taking our Culture Index Survey, even if your experience does not match a position below. We are always growing!
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contact info
Phone: (417) 862-0471
Toll Free: (888) 430-7199
Fax:
Republic Road: (417) 886-2406
Kansas: (417) 832-0523
MemberConnect (telephone teller):
(417) 520-0374 | 1-800-236-5614
Mailing Address:
PO Box 1217 | Springfield, MO 65801
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