Due to increased fears over the Coronavirus Volt will be closing our lobbies, effective immediately. We understand that this may cause some inconvenience to our members but our top priority at this time is your Health and the health of our staff. By limiting the number of people entering the branches we can severely decrease the chance that the infection spreads in our community through our institution. if your financial need requires you to come into a branch please make an appointment by talking to a representative in one of our drive-ups, or over the phone at 417-862-0471.
For 24/7 access to your accounts, including check deposits, please use eAccess (online banking) and the Volt Mobile App (available for Apple and Android).
We understand that during this time our members may experience some financial difficulties, and we want to be able to help guide you through them. That is why we will currently be offering a free Skip a Pay on member loans for those of you who may need it. This Skip a Pay will be available to all members regardless of qualifications, so even if you skipped one of your loan payments in the last year or recently took out a loan, you will be eligible. This offer is tied to the COVID-19 outbreak, so it may be removed without notice to our membership, when the pandemic is over.
If you are experiencing other COVID-19 related financial difficulties please reach out to us and we will look at ways that we can help members on a case by case basis.
We are taking every possible measure to keep our members and staff safe during this outbreak including dividing staff equally between our two locations, regular cleaning schedules for ATM’s, drive-ups, and lobbies, and the use of gloves while handling money.
This pandemic is new to all of us and it presents challenges that we have never faced before. Please be patient with our staff as we navigate through this uncharted territory. In the meantime, we will be staying in constant contact with our membership through all available channels so please check our website, Facebook, and Instagram for updates.
Volt Credit Union