6 Responses

  1. I would really like to be able to attach a message to my payments/bills that I’m sending so the recipient will know the reason I’m sending the payment. Thank you.

    1. There’s a memo line in your payments section that you can add a message! When you are scheduling the payment, click the arrow to the right below the scheduled date field. If you need any help, feel free to give us a call at 417-862-0471!

  2. My mortgage payment did not go through last month. So now I owe two of them and a late charge. How do I auto pay this amount to Mr. Cooper??

    1. Hi Mary! Thank you for reaching out! We’re sorry to hear about the issue with your mortgage payment. To assist you with resolving the missed payments, we recommend reaching out to us directly. Please give us a call at 417-862-0471, or email us at in**@vo****.org, so we can work with you to ensure everything is set up correctly.

  3. I am really having problems getting this new app to work. I have an iPad and spent over an hour with someone at the credit union trying to get this to work. I need someone who understands apple to resolve my issues. HELP! It seems the issue is at my end, but I don’t know how to fix it or what even the problem is. The App Store site just leads me here for problems. You need to have a developer contact me.

    1. Hi Curtis, Thank you for reaching out! We’re sorry to hear about your issue with accessing the site. Please give us a call at 417-862-0471 or email us at in**@vo****.org so we can help you.

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