Three Things to Consider When Looking for Online Banking
Many financial institutions, including Volt Credit Union, offer online banking as a way of doing business. It’s fast, convenient, and gives you access to your accounts at any time. In today’s blog, Volt Credit Union discusses three things to consider when looking for online banking.
Online banking is convenient for both you and the bank. It lets you transfer money and spend money as you see fit while giving you total flexibility and control over your accounts. Look for an online bank with minimal fees. Fees typically arise from using an ATM or checking balances through an ATM. Online banking eliminates those fees. Volt Credit Union wants you to enjoy banking rather than worrying about fees, which is why we keep our fees to small amounts when accessing your account in out-of-network ATMs.
Robust Security Measures
Cybersecurity is a big deal, which is why online banking portals must use proper security protocols to prevent intrusions and data breaches. When you log into your Volt Credit Union account, you should see an icon that says security is enabled on the site.
Another aspect of security is financial backing. Volt Credit Union is a member of the NCUA, the National Credit Union Administration. This federal program insures all accounts up to $250,000 if the worst-case scenario happens. Look for online banking that shows your funds are safe in case the bank shuts down.
Outstanding Customer Service
Volt Credit Union prides itself on fantastic customer service. We get to know you by name. Our staff doesn’t treat you like a number like bigger banks. We handle customer service right here, locally, rather than at some large call center. If you have questions or difficulties with our online banking, give us a call during business hours. We’ll answer your questions and solve the issue as soon as we can. There’s a toll-free number for after-hours assistance or emergencies.
Customer service is more than just replacing a lost debit card or providing assistance with a declined transaction. We go the extra mile. You can notify us of your travel plans by calling our toll-free number. That way, we know when and where to expect your transactions to occur. This works well if you’re in a foreign country or another state. It’s just one added layer of protection against fraud or theft.
Online Banking & Volt Credit Union
Volt Credit Union offers you a chance to revolt against banking as usual! Open an account with us, and experience the difference a credit union makes. We offer savings and checking accounts, loans, online banking, and more. Contact Volt Credit Union, stop by either of our two locations or call (417) 862-0471 for more information.